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The Heart Hospital Baylor Plano has been recognized regionally and nationally for its quality outcomes and guest satisfaction. Below is a summary of the awards, accolades and achievements​ that the hospital has garnered:

  • April 2017 — The Heart Hospital Baylor Plano receives two green arrows (Better Than Expected) for Coronary Artery Bypass Surgery and Aortic Valve Replacement Surgery by Consumer Reports.
  • April 2017 — Healthgrades named The Heart Hospital Baylor Plano as one of the top hospitals for patient experience in 2017.
  • March 2017 — The Heart Hospital Baylor Plano's Quality Team wins the People's Choice Award at the National Cardiovascular Data Registry (NCDR) conference.
  • February 2017 — Received a three-star participation award, the highest possible star rating, from the Vascular Quality Initiative (VQI). Only 13 percent participating centers received three stars.
  • January 2017 — Ranked in the 59 hospitals with the lowest Emergency Department wait times where patients spent an average of four minutes or less in the emergency department before being seen by a healthcare professional as reported by Becker's Hospital Review. The Heart Hospital Baylor Plano's wait time is 3 minutes with the national average door to diagnostic evaluation time being 22 minutes.
  • January 2017 — Ranked in the 57 best overall patient-rated hospitals with 91 percent of patients giving an overall care rating of nine or ten on the patients' HCAHPS survey through Becker's Hospital Review. The national average is 72 percent.
  • Platinum Winner — 2017 Hermes Creative Award for the hospital's 2016 Outcomes Report, which offers outcomes data and hospital volumes by service line for calendar year 2016.
  • Gold Winner — 2017 Hermes Creative Award for the "Innovation & Quality" Video, which chronicles patient stories and provides insight about the hospital's quality outcomes by some of the physicians on the medical staff.
  • Gold Winner — 2017 Aster Awards for the hospital's 2016 Outcomes Report
  • Gold Winner — 2017 Aster Awards for the "Innovation & Quality" Video
  • December 2016 ​ Ranked with a 30-day heart attack mortality rate of 11.5 percent by Becker's Hospital Review. The national average is 14.1 percent.
  • November 2016  Received Press Ganey's Pinnacle of Excellence Award® which recognizes organizations who have maintained consistently high levels of excellence over three years in patient experience, employee engagement, physician engagement or clinical quality performance. And, received its Guardian of Excellence Award® honoring clients who have reached the 95th percentile for patient experience, employee or physician engagement, or clinical quality performance.
  • August 2016 ​ Received U.S. News & World Report's ranking as the 18th in the nation in "Cardiology & Heart Surgery" and rated "High Performing" in five Adult Procedures/Conditions: Abdominal Aortic Aneurysm Repair, Aortic Valve Surgery, Heart Bypass Surgery, Heart Failure, and Lung Cancer Surgery.
  • July 2016  Recognized as one of the nation's "Top 55 hospitals patients would definitely recommend" by Becker's Hospital Review.
  • June 2016 —​ Received the Mission: Lifeline®​ Gold Receiving Center Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association for the treatment of patients who suffer severe heart attacks.​
  • February 2016 — Received official notification from the ANCC Magnet​​® Commission that the hospital had earned re-designation as a Magnet® hospital.
  • ​​January 2016 —​ Received three-star quality rating, the highest rating possible, from The Society of Thoracic Surgeons (STS) for coronary artery bypass graft surgery (CABG), aortic valve replacement surgery (AVR), and aortic valve replacement surgery plus coronary artery bypass graft surgery (AVR + CABG). Only one percent - 11 facilities - of the 1,013 cardiac surgery programs in the United States included in this analysis and ranking received three stars in all three categories ranked, based on STS quality methodology.
  • December 2015 —​ One of fifteen Baylor Scott & White hospitals recognized as a 2014 Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in the United States.
  • December 2015 — Received Press Ganey's Guardian of Excellence™ Award for Patient Experience based on both inpatient and emergency department scores.
  • October 2015 — First to launch usage of the Medtronic CareLink​ Express. This new technology allows faster data transmission of patients' pacemaker or defibrillator.
  • July 2015 — Voted the "Favorite Cardiology Group/Facility" in ADDISON - The Magazine of the North Dallas Corridors' 6th Annual Readers' Choice Awards.
  • Platinum Winner — 2016 Hermes Creative Award for Outcomes Report 2014
  • Gold Winner — 2016 Hermes Creative Award for Quality Branding Campaign
  • Gold Winner — 33rd Annual Healthcare Advertising Awards for Outcomes Report 2014
  • Silver Winner — 33rd Annual Healthcare Advertising Awards for "The Heart of the Heart Hospital" brand video​

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Outcomes Report