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Baylor Scott & White The Heart Hospital – Plano is here for you and your family during difficult times. If you or a family member has a serious or life-limiting illness at any stage, you can turn to Baylor Scott & White Heart – Plano for physical and emotional support. Baylor Scott & White Heart – Plano offers a wide range of palliative care services to support you and your family during a time of need.

What is Palliative Care?

The goals of palliative care are to improve quality of life through symptom and pain relief, as well as provide emotional support and disease management for you and your family. The palliative care team partners with you to diminish your stress, anxiety, and depression in the face of serious illness.

Many people with life-limiting illnesses can benefit from supportive and palliative care services, including those with:

  • Heart failure
  • Cerebrovascular accidents
  • Cardiac amyloidosis
  • End-stage coronary artery disease​ that does not have further interventional options
  • Coronary Disease
  • Valvular heart disease that has advanced to a point where there are no further treatments

Palliative care is different from hospice care in that it is for anyone with a serious illness at any stage. Palliative care can serve as supportive care even when you are undergoing treatments that are working to cure you, such as chemotherapy or radiation therapy, while hospice care is for terminally ill patients who are no longer receiving curative care. Supportive and Palliative Care services can serve as a bridge to hospice care, to help you or your family member prepare for the next stage of an illness.

Your Palliative Care Team

The palliative care team at Baylor Scott & White Heart – Plano serves as an advocate guiding you to appropriate medical care. We partner with you to enhance communication and support for you in the sometimes bewildering array of medical issues that you are going through. Supportive and palliative care may be appropriate whether you have just been diagnosed, are undergoing active treatment, have completed therapy, or are nearing end of life. Palliative care does not take the place of your regular treatment; palliative care works in tandem with your regular treatments and with the specialists coordinating your care.

Palliative care services take a consultative and team approach. The multidisciplinary team is led by a board-certified palliative care physician working with advanced practice nurses, social workers, pastoral care and child-life specialists with experience and training in palliative care. The child-life specialists offer counseling that is unique to the North Dallas area. These specialists counsel children to help explain a parent or grandparent's illness and work with the children to help them emotionally cope with the illness.

Palliative Care at Baylor Scott & White Heart – Plano

The Supportive and Palliative Care services include:

  • Physician consultation and evaluation
  • Symptom management and pain relief
  • Coordination of care and advanced care planning
  • Counseling for treatment choices and decisions
  • Social services
  • Pastoral care
  • Counseling/education for children/grandchildren
  • Helping educate patients on how to communicate serious illness or terminal illness to children or grandchildren
  • Assistance in planning after-hospital or at-home care
  • Counseling and assistance in establishing advanced directives and medical power of attorney

Although a large part of the palliative care services are hospital (inpatient), Baylor Scott & White Heart – Plano also offers outpatient services.

To learn if the Supportive and Palliative Care Services at Baylor Scott & White Heart – Plano​ are right for you, call 469.800.6140.​​

Main phone number: 469.814.3278  469.814.3278 (HEART)

1.877.814.4488  1.877.814.4488 Toll-free

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