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The heart failure specialists on the medical staff at The Heart Hospital Baylor Plano take a comprehensive, multidisciplinary approach to diagnosing and treating guests with congestive heart failure.

Heart failure is a condition in which the heart is not strong enough to pump enough blood to meet your body's needs. Some forms of heart failure are treated with surgery (coronary artery bypass surgery [CABG] or valve replacements). Most types of heart failure require long-term management that includes lifestyle changes, medications, and occasionally, medical devices.​​​​​

​​​CONGESTIVE Heart Failure Treatment

The heart failure specialists on the medical staff use innovative and advanced treatment approaches designed to manage heart failure symptoms and help guests learn to manage their heart failure condition. For guests requiring heart failure treatment, the physicians on the medical staff of the Congestive Heart Failure Center will coordinate with physicians on the medical staff at The Heart Hospital and can refer to surgical services to provide individualized care to address your unique concern. Treatment approaches may include:

For patients with advanced heart failure​, the Congestive Heart Failure Center offers innovative destination treatment, including a Ventricular Assist Device Program certified by The Joint Commission. For guests needing a heart transplant, physicians affiliated with Outpatient Services can refer to a Baylor heart transplant facility.


Although diagnosed and initially treated at The Heart Hospital, much of the follow-up, daily management, and ongoing treatments of heart failure​ is conducted by physicians on the medical staff at the Congestive Heart Failure Center at Outpatient Services​​. Outpatient Services is an outpatient facility owned and operated by The Heart Hospital Baylor Plano.

The goal of the Congestive Heart Failure Center is to help you manage the day-to-day challenges of heart failure. Through patient-focused educational initiatives, the board-certified advanced heart failure physicians on the medical staff, along with nurses and nurse practitioners with specializations in heart failure, and the rest of the team at the Congestive Heart Failure Center help you understand the day-to-day experience of living with heart failure. The goal is to help you learn about heart failure, understand your medications and the importance of regular follow-up appointments. The heart failure specialists also work closely with you to provide a smooth transition home if you are hospitalized.

The heart failure specialists on the medical staff are in regular contact with your personal physician. Although your heart failure care may be provided at Outpatient Services, your regular cardiologist and/or primary care physician are kept in the loop. If needed, the heart failure specialists can also coordinate care with a wide range of specialists, such as electrophysiologists or surgeons.

C​ONGESTIVE Heart Failure Support Services

The Congestive Heart Center provides support services and regular consultations to assist you with daily living activities as they relate to your heart failure, including:

  • One-on-one consultation to address your specific needs and concerns
  • Dietary consultation with a registered dietitian to address appropriate nutritional concerns and weight management
  • Social services to help coordinate care and navigate insurance issues
  • At-home care guidance
  • Pharmacist for medication management

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