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Photo of the Emergency Cardiac Care Department

During a medical emergency, quick thinking and fast treatment are vital to recovery. At Baylor Scott & White The Heart Hospital – Plano, time is on your side. The emergency department physicians on the medical staff are highly trained in treating and caring for guests experiencing chest pain or a heart attack. Reacting quickly and with compassion, the physicians and staff provide our guests appropriate emergency cardiac care treatment.

The emergency cardiac care department at Baylor Scott & White Heart – Plano is a 24-hour, 7-days-a-week, accredited chest pain center with board-certified emergency room physicians and cardiologists on the medical staff, and specially trained nurses. Our average door-to-balloon time is about 55.5 minutes, well below the national average of 90 minutes. (Door-to-balloon time is an initiative that measures how much time it takes to get a guest that is experiencing chest pain or a heart attack from the door of the ER to undergoing a balloon angioplasty to open an affected artery.)

Heart Specialty Emergency Department

Photo of the Emergency Department sign

Baylor Scott & White Heart – Plano offers one of only two heart specialty emergency departments in the DFW Metroplex. The emergency cardiac care department also features a "No Wait Triage," where guests are seen within three minutes of arrival. The physicians on our medical staff are highly skilled in treating heart attacks and other cardiovascular emergencies, and our teams are as equally trained in all critical emergencies as well.

For cardiac emergencies in nearby or outlying areas, Baylor Scott & White Heart – Plano​ works with local Emergency Medical Services and airlift services to see that you reach the hospital quickly.

Main phone number: 469.814.3278  469.814.3278 (HEART)

1.877.814.4488  1.877.814.4488 Toll-free

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1.855.9BAYLOR  1.855.9BAYLOR
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Disclosure Statement


Thoracic Aortic Emergent Patient Transfer | For patients presenting with acute aortic dissections and other thoracic aortic emergencies, call our Patient Transfer Center at 214.820.6444 from anywhere across the DFW Metroplex and beyond.

The team of surgeons on our medical staff, along with our nursing staff, will go into immediate action to transport the patient to either Baylor Scott & White The Heart Hospital – Plano or Baylor University Medical Center at Dallas. More Information »​​