At The Heart Hospital Baylor Plano our goal is to create an environment where you and your family feel at ease. We understand that facing surgery can be an overwhelming experience. This guide provides information you and your family need to prepare mentally and physically for your upcoming procedure.
Your individual needs are very important to us. If at any time during your visit you have a question or concern, please contact your nurse or a staff member so we may address your needs promptly.
Download the Patient and Caregiver Guide »
The Heart Hospital Baylor Plano has temporarily closed the main entrance for renovations. All public entry into the hospital is through the newly renovated Emergency Department entrance which is open and staffed 24-hours a day.
For your convenience, free valet parking services are available from 5 a.m. to midnight, every day, including weekends. You will find the valet station at the Emergency Department entrance located at the southwest corner of the hospital, near the intersection of Allied Drive and Alliance Boulevard.
If you choose to self-park, please use the parking lots designated on the campus map as "Visitor" parking.
Download a Parking Map »
The Heart Rock Cafe' is located in the 6th Floor Lobby and is open from 7 a.m. to 8 p.m., Monday through Friday, and 7 a.m. to 3 p.m., Saturday and Sunday. The Plano Perkway is located in the 3rd Floor Lobby and is open from 6:30 am. to 7 p.m., Monday through Saturday.
Physicians are members of the medical staff at one of Baylor Health Care System's subsidiary, community or affiliated medical centers and are neither employees nor agents of those medical centers, The Heart Hospital Baylor Plano or Baylor Health Care System.