Text ahead valet service
Using your cell phone, send a text to 214.643.8311, our valet service, when you want them to retrieve your vehicle. For example, "Ticket number 12345, I'll be downstairs in 15 minutes." A confirmation text will be sent to your phone of your request. The service is free of charge and is offered for your convenience.
Or, you may call the Valet House Phone at 469.814.4788 and provide the valet ticket number and your pick up time.
Please be sure to have your valet ticket ready to expedite the vehicle retrieval process.
E-mail THHBPExpansion@BSWHealth.org if you need help or have questions.
Friday, July 1, 2016 — Beginning at 5 p.m., Friday, July 1, The Heart Hospital Baylor Plano will temporarily close the main entrance for renovations. All public entry into the hospital will be through the newly renovated Emergency Department entrance which will be open and staffed 24-hours a day.
For your convenience, free valet parking services are available from 5 a.m. to midnight, every day, including weekends. You will find the valet station at the Emergency Department entrance located at the southwest corner of the hospital, near the intersection of Allied Drive and Alliance Boulevard.
If you choose to self-park, please use the parking lots designated on the campus map as "Visitor" parking.
Download a Parking Map »
The Heart Rock Cafe' is now located in the 6th Floor Lobby and is open from 7 a.m. to 8 p.m., Monday through Friday, and 7 a.m. to 3 p.m., Saturday and Sunday. The Plano Perkway is now located in the 3rd Floor Lobby and is open from 6:30 a.m. to 7 p.m., Monday through Saturday.
Physicians are members of the medical staff at one of Baylor Health Care System's subsidiary, community or affiliated medical centers and are neither employees nor agents of those medical centers, The Heart Hospital Baylor Plano or Baylor Health Care System.