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  • The Heart Hospital

    Baylor Plano

    1100 Allied Drive
    Plano, TX 75093
  • The Heart Hospital

    Baylor Denton

    2801 S. Mayhill Road
    Denton, TX 76208
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Awards & Certifications

Awards & Certifications

The Heart Hospital Baylor Plano One of Only Two Hospitals in DFW to earn Advanced Heart Failure Certification

The Heart Hospital Baylor Plano has earned The Joint Commission's Gold Seal of Approval™ for its Advanced Heart Failure program by demonstrating compliance with The Joint Commission's national standards for health care quality and safety in disease-specific care. The certification award recognizes The Heart Hospital's dedication to continuous compliance with The Joint Commission's state-of-the-art standards and recognizes exceptional efforts to foster better outcomes for heart failure patients.

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The Heart Hospital Baylor Plano wins Press GaneyTM Summit Awards® in Emergency Department and Inpatient Satisfaction Categories

Press Ganey Summit® Award The Heart Hospital Baylor Plano has achieved a milestone few other hospitals can claim. It is one of only 87 recipients of the 2011 Summit® Award in two areas-emergency department and inpatient satisfaction in the All Press Ganey database. The Summit® Award is one of Press Ganey's most prestigious awards, honoring hospitals that sustain an overall rank above the 95th percentile for at least the past three consecutive years.

There are approximately 1,800 hospitals in the inpatient survey database and about 1,500 emergency departments in the All Press Ganey database. According to Terri Nuss, vice president, Office of Patient Centeredness, "The Press Ganey honors are a confirmation that patients and families at the hospital recognizes and applauds the steadfast commitment the hospital makes to role model excellence on a daily basis. Congratulations to all on these extraordinary accomplishments." Award winners will be publicly announced at Press Ganey's National Client Conference Nov. 13 - 15 at the Gaylord Texan Hotel & Convention Center in Grapevine, Texas. The Heart Hospital has received a total of five Summit Awards in the past three years.

The Heart Hospital Baylor Plano Named 'Top Performer on Key Quality Measures' by The Joint Commission

Top Performer on Key Quality Measures The Heart Hospital Baylor Plano is proud to announce it has been named one of the nation's Top Performers on Key Quality Measures by The Joint Commission, the leading accreditor of health care organizations in the country. The hospital was recognized based on 2010 data reported for evidence-based clinical processes shown to improve care for heart attack, heart failure and surgical care.

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Chest Pain Center Accreditation

Chest Pain Center Accreditation In June, The Heart Hospital was awarded full Chest Pain Center Accreditation with PCI (percutaneous coronary intervention) from the Society of Chest Pain Centers (SCPC), a non-profit international society that bridges cardiology, emergency medicine and other professions focused upon improving care for guests with acute coronary syndromes and acute heart failure. This accreditation validates the commitment of our staff, physicians and administration to provide quality cardiac care and to achieve medical excellence in cardiovascular outcomes for our guests. Achieving this designation included a SCPC on-site evaluation and completion of a formal SCPC process. We demonstrated expertise in the following areas:

  • Ability to integrate effectively with local EMS
  • Ability to assess, diagnose, and treat patients quickly
  • Effectively handle patients with low risk for acute coronary syndromes (ACS) and no assignable cause for symptoms
  • Functional facility design
  • Personnel competencies and training
  • Organizational structure and commitment
  • Process improvement orientation
  • Community outreach

Aetna Institutes of Quality (IOQ) for Cardiovascular Services

The Heart Hospital Baylor Plano has been designated as an IOQ for cardiovascular services including cardiovascular surgery, cardiac medical intervention, rhythm disease diagnosis and treatment. Designated IOQ facilities demonstrate excellence in care, a commitment to continuous improvement and represent an exceptional value to Aetna members. IOQ facilities are recognized in DocFind® online provider directory. The goal of the IOQ is to assist members in choosing facilities that provide consistently high-quality and high-value care. The IOQ Oversight Committee generally reviews IOQ programs on a two year cycle for continued designation.

The Heart Hospital Baylor Plano is on Becker's Hospital Review Listing

Becker's Hospital Review Listing The Heart Hospital Baylor Plano along with Baylor Jack and Jane Hamilton Heart and Vascular Hospital are on the most recent list of Becker's Hospital Review's "50 Physician-Owned Hospitals to Know," which recognizes high-performing leaders in patient care and clinical quality. To compile this list, the editorial team analyzed and reviewed research and data from sources including U.S. News & World Report, HealthGrades, Press Ganey, CareChex and Thomson Reuters to identify leading hospitals. For inclusion on this list, hospitals needed to have at least partial ownership by a physician or physicians. Becker's Hospital Review is a bimonthly publication offering up-to-date business and legal news and analysis relating to hospitals and health systems.

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