Baylor Heart Hospital Plano - Five Star Treatment For Your Heart. And You
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  • The Heart Hospital

    Baylor Plano

    1100 Allied Drive
    Plano, TX 75093
  • The Heart Hospital

    Baylor Denton

    2801 S. Mayhill Road
    Denton, TX 76208
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Tell us about your experience! Click here to submit your testimonial.

Joaquin Provencio

Joaquin Provencio testimonial

A new heart valve got me back in the saddle.
Joaquin Provencio, an admitted horse fanatic, needed a new heart valve, but his New Mexico doctors wouldn't operate because of his age. "I thought my life was over," he says. He came to The Heart Hospital Baylor Plano, where he enrolled in a clinical trial for transcatheter aortic valve replacement allowing surgeons to replace aortic valves without open-heart surgery. Afterwards, Joaquin was surprised at his quick recovery. "I was in the hospital three days. I couldn't believe it," he says. Now he's back in the saddle. "Soon I'll be out roping with my friends again," he says. "I have to thank Baylor for saving my life."

Learn more about Joaquin's story by watching his video.

Kevin Kirksey

Kevin Kirksey testimonial

Kevin Kirksey felt he was in great health, until he learned the results of his coronary calcium test. "The cardiologist had never seen scores that high," he explains, an indication of plaque buildup on his artery walls. Cardiac catheterization confirmed three severe blockages. "My only option was triple bypass surgery," says Kevin, "and I chose to have it at a Baylor Health Care System hospital." He chose Baylor for his cardiac rehabilitation, too. "I feel like I experienced the gold standard in cardiac care — before, during and after my procedure."

Learn more about Kevin's story by watching his video.

Mark Allison

Mark Allison testimonial

Mark Allison thought he just dozed off for a bit. Little did he know, he had suffered from congestive heart failure and was rushed to the hospital, where physicians were concerned about the weakness of his heart. Mark's physicians decided to perform hypothermia therapy to allow his body more time to heal, and they also placed an implantable cardioverter defibrillator (ICD), to help his heart continue to function properly.

Learn more about Mark's story by watching his video.

Greg Smith

Greg Smith testimonial

More than one in three men have some form of heart disease. And children of parents with heart disease are more likely to develop it themselves, according to the American Heart Association. No one knows this better than Greg Smith, who had his heart attack last February at the age of 47. Greg's father had his first bypass surgery at the age of 42, and his grandfather lost his life to a heart attack while in his 50s. Greg chose The Heart Hospital Baylor Plano when told he needed quintuple bypass surgery. "I had advanced beating heart surgery and came through with flying colors," Greg says.

Learn more about Greg's story by watching his video.

Chris Shallcross

Chris Shallcross testimonial

Between 70 and 89 percent of cardiac events occur in men.* Chris Shallcross never dreamt he was at risk. At 27 years old, the teacher and volunteer firefighter was told during a routine allergy check-up that he needed to see a cardiologist immediately. Tests revealed he needed to have mitral valve repair surgery sooner rather than later. Chris chose The Heart Hospital Baylor Plano for his surgery and the cardiac rehabilitation that followed. "The care at the hospital was amazing," he says, and thanks to a customized rehab program, Chris is once again doing the two things he loves: teaching special education and fighting fires.

Find out the details about Chris' story by watching his video.

*According to the Centers for Disease Control and Prevention

Vicki Meyer

Vicki Meyer testimonial

Vicki Meyer had always had heart valve problems. But when every step she took became harder she knew her quality of life was diminishing. In August 2008 Vicki received corrective surgery for mitral valve prolapse that, as she described it, "has made a huge difference." "I've been in and out of hospitals my whole life, but by far this is the best experience I've ever had," Vicki says.

Steve Roberts

Steve Roberts testimonial

Steve Roberts blamed work-related stress for a tired feeling he couldn't shake. Following a test to evaluate blood flow to his heart, Steve entered The Heart Hospital Baylor Plano for a diagnostic catheterization. Two coronary arteries were 75% blocked; two others were 80% blocked. "If it weren't for the physicians on the medical staff at The Heart Hospital Baylor Plano and the nurses and staff at the hospital, I wouldn't be alive today," Steve says before adding, "Be sure you know where The Heart Hospital is located and go there if you ever need heart care."

John Blair

John Blair testimonial

John Blair was diagnosed with an abdominal aortic aneurysm and was referred to The Heart Hospital Baylor Plano in September 2008 for corrective surgery. The condition "was getting to be an emergency," John explains, but it was caught in time. Dorothy, his wife of 63 years, recalls being impressed with the entire experience. "It was like he was the only patient in this hospital. Everyone was so attentive," she says. Their daughter was impressed, too. "My daughter said it was like being in a hotel," Dorothy says. "And she's a nurse practitioner, so she's been in a lot of hospitals."

Patient Letters

Since I am allowed to name only one person as having been a "star player" on the Baylor Heart team, I would have to pick Larissa, a nurse on the third floor. On Veterans Day of 2007, I was allowed to attend Veterans Day services on the front lawn of your establishment. Larissa bundled me up, then she and others took me outside and parked my wheelchair in order for me to see and hear the presentation of the event. Larissa brought an umbrella with her down to the services. It started raining, and gentlemen, LARISSA STOOD IN THE RAIN IN ORDER TO PROVIDE SHELTER FOR ME. That is the single most selfless thing I have ever seen a person do for another. As I sat there in that wheelchair, I watched this kindhearted and absolutely compassionate lady get soaked while I sat there dry and warm. If I live to be a thousand years old, I will NEVER forget what happened that day, nor will I ever forget any of the new friends I made during my prolonged stay at Baylor Heart, Plano. I am planning on making a habit of stopping off at your hospital now and again to say hello and "thank you so very much" to the best damned group of medical health-care providers in this or any other universe. I look forward to seeing each of you!!!!!!!!!!

May 27, 2009

To Whom It May Concern:

To avoid redundancy please consider the following as my answer to each of the Comments sections of the questionnaire:

As one who is typically suspicious and hypercritical of hospitals and physicians - especially those guilty of being from the "big city", I was never so surprised or pleased as I was by my treatment at The Heart Hospital at Baylor Plano.

Everyone, from registrar to physician, treated me with kindness and professionalism, often injecting what could have otherwise been a threatening situation with welcome humor. I left the hospital after heart catheterization in absolute disbelief that I had encountered nothing negative. The technology is astonishing but the people stole the show. Had they furnished me with a cap to match the designer gown (which I was most glad to surrender) it would be off to every hospital employee with whom I dealt that day. Thanks to all concerned.

February 1, 2008

Mr. Valentine:

I wish to personally thank you for the outstanding care I received from The Heart Hospital. The facilities are remarkable and your staff was wonderful. I've honestly had worse vacations than my stay at Baylor Plano. If I ever have a heart attack or need any further cardiac care, I pray that God will see fit to have me near your hospital.

While each and every member of your staff was exceptional, I wou1d like to take the time to single out one individual who went out of his way to make me comfortable and ease my pain: Emergency Room Nurse Ernest Anikwe. He was the first person I dealt with at The Heart Hospital and he set the tone for my entire stay. Mr. Anikwe was thoughtful, courteous and kind. He listened to what I needed and saw to it that I received it. He was a blessing to me and I can tell you that he is truly an asset to your team.

May God bless you and yours

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