At THE HEART HOSPITAL Baylor Plano, we believe that giving our guests and their families a five-star experience relieves stress and promotes better outcomes. That's why, in addition to our well-appointed guest suites, we offer plenty of other amenities that you might associate with a luxury hotel.
Our guest suites feature floor-to-ceiling windows that allow natural light to stream in, hardwood-style floors, and comfortable furniture. Guest suites also include wall-mounted flat screen TVs, a separate area with fold-down sofas for visitors wishing to stay overnight, and a small safe for your valuables. To learn more about our guest suites, click here.
THE HEART HOSPITAL Baylor Plano offers complimentary valet service at our main entrance. Or you can self-park in the multi-level covered parking garage just a few steps from our front door.
A concierge desk is located on the first floor if you or your visitors have questions or are in need of directions and/or maps. Our concierge staff can also offer dining and hotel suggestions for Plano and surrounding areas.
We believe total guest care includes attending to one's spiritual fulfillment. Our Chapel is located on the first floor, and chaplain service is available 24 hours a day. Beautiful and serene, the Chapel is a place for quiet reflection and prayer. A weekly worship service is offered on Wednesdays at noon. Additionally, your priest, minister, rabbi, or other spiritual official is also always welcome to visit with you and your family at the hospital.
Wireless Internet is accessible throughout the hospital, allowing guests and visitors to keep in touch with friends and family. You may use your wireless communication devices and cellular phones in your guest suite, hospital lobbies, waiting rooms, and the dining room. Additionally, computer workstations are available for use in the hospital's general waiting areas.
Guest education services are available to you via our closed-circuit flat-screen television system in your guest suite. Additionally, you are invited to attend the informative health seminars we occasionally offer for guests, families, and the community in our auditorium.
In-Suite Room Service (7:00 a.m. until 7:00 p.m. daily)
The Heart Rock Café (6:30 a.m. until 3:00 p.m., Monday through Friday)
Plano Perkway & Gift Shop (6:30 a.m. until 6:00 p.m., weekdays; 9:00 a.m. until 3:00 p.m., weekends)
A Quick Bite